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Innovation
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Fujifilm is helping make the world a better, healthier, and more interesting place. Learn more about what we’re about.
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Stories
- Fujifilm innovation has always driven the company forward
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Achievements
- The history of Fujifilm is a history of valuable innovation.
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Open Innovation
- Fujifilm's open innovation is about listening to the customer and innovating together.
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Support
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Endoscopy Systems
The FUJIFILM service network in Europe offers a competent and local contact which ensures the protection of the quality, reliability and value of your endoscopic equipment.
Our service strategy aims for highest customer satisfaction by offering a comprehensive service and being closest to the local markets.
Eight service centers with the headquarters in Willich (Germany) are spread over Europe and employ highly qualified in-house technicians and experts in the field service, allowing a faster and better coverage of all the customer needs.
Our full comprehensive service contract covers
- In-house repair service
- All repair costs
- Highly qualified field service engineers
- Large variety of loan devices
- Maintenance service and damage prevention
- Support for reprocessing and on-site consulting
Our support
Reliable and fast technical support is an important factor in endoscopy service. Our service ensures the protection of the quality, reliability and value of our customer endoscopic equipment. The FUJIFILM service network in Europe offers you a competent and local contact. Our highly qualified and experienced technicians carry out repairs with FUJIFILM original spare parts, special software and tools according to the manufacturer's instructions. Additionally, every service workshop has state-of-the-art precision mechanics and optoelectronics.
In case of a reportable incident with a FUJIFILM endoscopy device, please contact our local service centers:
Commitment to Service - Think Globally, Act Locally
CZECH REPUBLIC |
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| supervisor(at)fujifilm(dot)cz | |
GERMANY |
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| Hotline | (+49) (0) 800 5089 333 |
| endoservice_feg(at)fujifilm(dot)com | |
FRANCE |
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| Hotline | (+33) (0) 130 60 90 90 |
| fmsf_m-hotline(at)fujifilm(dot)eu | |
ITALY |
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| Hotline | (+39) (0) 292 9741 |
| endoservice_ffit(at)fujifilm(dot)com | |
PORTUGAL |
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| Hotline | (+351) 226 194 247 |
| medicalservice_feg-por(at)fujifilm(dot)com | |
SPAIN |
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| endosat(at)fujifilm(dot)es | |
TURKEY |
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| Hotline | (+90) (0) 850 333 22 20 |
| FFTR-end.service(at)fujifilm(dot)com |
