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You should firstly consult your instruction manual, secondly contact / return to your place of purchase who can advise you on the settings and operation of the camera and if necessary return it to us on your behalf.
Ph: 01 8820200 and ask for the Digital Help Desk
If you are making a claim under FUJIFILM warranty we will inspect the accompanying documents to ensure they comply with our terms. If it is evident at that stage that the equipment and/or its documents do not meet with our warranty terms we will advise you of the repair cost by estimate. Acceptance of a claim under warranty is always subject to examination.