Endoscopy Systems

The FUJIFILM service network in Europe offers a competent and local contact which ensures the protection of the quality, reliability and value of your endoscopic equipment.

Commitment to Service - Think Globally, Act Locally

Our service strategy aims for highest customer satisfaction by offering a comprehensive service and being closest to the local markets.

Eight service centers with the headquarters in Willich (Germany) are spread over Europe and employ highly qualified in-house technicians and experts in the field service, allowing a faster and better coverage of all the customer needs.

Our full comprehensive service contract covers

  • In-house repair service
  • All repair costs
  • Highly qualified field service engineers
  • Large variety of loan devices
  • Maintenance service and damage prevention
  • Support for reprocessing and on-site consulting

Our support

Reliable and fast technical support is an important factor in endoscopy service. Our service ensures the protection of the quality, reliability and value of our customer endoscopic equipment. The FUJIFILM service network in Europe offers you a competent and local contact. Our highly qualified and experienced technicians carry out repairs with FUJIFILM original spare parts, special software and tools according to the manufacturer's instructions. Additionally, every service workshop has state-of-the-art precision mechanics and optoelectronics.

In case of a reportable incident with a FUJIFILM endoscopy device, please contact our local service centers: 


Hotline (+49) (0) 800 5089 333​​
Mail endoservice_feg(at)fujifilm(dot)com


Hotline (+33) (0) 130 60 90 90
Mail hotline.endo_fffr(at)fujifilm(dot)com


Hotline (+39) 02 9262 621
Mail endoservice_ffit(at)fujifilm(dot)com


Hotline (+420) 225 020 630
Mail endoadmin_feg-cz(at)fujifilm(dot)com


Hotline + (351) 22 099 7789
Mail medicalservice_feg-por(at)fujifilm(dot)com


Hotline (+34) 902 05 14 77
Mail soporte.endoscopia_feg-es(at)fujifilm(dot)com


Hotline (+90) (0) 850 333 22 20
Mail FFTR-end.service(at)fujifilm(dot)com